Privacy Policy
Simple Utilities Ltd ("we", "us", or "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you use our website or engage with our services.
Who We Are
Simple Utilities Ltd is a UK-based utilities consultancy providing services including utility coordination, new connections, diversions, and infrastructure advice for development projects.
Company Registration Number: 15820021
What Data We Collect
We may collect and process the following types of personal data:
- Name and contact details (such as email address and phone number)
- Company information and project details
- Correspondence and enquiry information
- Website usage data (e.g. analytics, cookies where applicable)
How We Use Your Data
We use your personal data to:
- Respond to enquiries and provide our services
- Manage client relationships and projects
- Improve our website and services
- Comply with legal and regulatory obligations
Lawful Basis for Processing
We process personal data under the following lawful bases:
- Performance of a contract or taking steps prior to entering into a contract
- Legitimate interests in operating and improving our business
- Compliance with legal obligations
- Consent (where required, for example for marketing communications)
Data Sharing
We may share your data with third parties where necessary to deliver our services, including utility providers, contractors, consultants, and professional advisors. We ensure that any third parties handling your data do so in accordance with applicable data protection laws.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements.
Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time (where applicable)
Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
Cookies
Our website may use cookies to improve user experience and analyse website traffic. Where required, we will request your consent before placing non-essential cookies.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Email: info@simpleutilitiesltd.com
This Privacy Policy may be updated from time to time. Please check this page periodically for any changes.